FAQ

Q: How long will it take for my bat to be made?

A: It will take up to 2 weeks for your bat to be completed and shipped out.

Q: What if my bat arrives damaged or different from my original order?

A: If damage or another error has occurred please go to the "Returns" section and follow the instructions provided.

Q: My bat broke, do you have a warranty?

A: Please go to the "Warranty" page to see if you are eligible for a claim and follow the instructions provided there.

Q: What part of the bat should I hit on?

A: Always hit perpendicular to the Granite Bats logo. The sticker is positioned is a specific spot to ensure the strongest part of the bat is facing perpendicular to it.